GLOBAL LEADERSHIP COHORT

FY24 – SPRING 6-Feb

8:45 AM – 12 Noon

Cross Cultural Communications and Decision-Making

Instructor: Herb Stevenson

Cross-cultural dynamics are often overlooked and misunderstood in the workplace. There are few organizations not comprised of multiple nationalities and, therefore, multiple cultures. However, most organizations (and, therefore, supervisors) do not delve into these diverse factors to discover the rewards of acknowledging and incorporating these dynamics into their supervisory skills. Moreover, we rarely understand how to engage the cultural differences that can be constructive instead of just accepting them as painful conflicts.

In this workshop, the focus is on how to develop constructive conversations through dialogic engagement. First, you examine conflict from a personal perspective by defining it as two opposing ideas attempting to occupy the same space at the same time, often, however, without engaging each other. Second, you draw on concepts from crucial and difficult conversations to understand how to focus on the quality of engagement instead of our imaginary stories of what could go wrong. Third, you expand the conversation by understanding your personal intercultural conflict style, wherein the awareness of differences begins to shed new light on how to engage instead of how to make stories about each other that create disengagement. Combined, this process supports more effective feedback processes and performance evaluations.

Registration: Fa­­ll FY25

13-Feb

8:45 AM – 12 Noon

Servant Leadership – Case Studies

Instructor: Richard Forrest

Building on the Trompenaars Hampden-Turner model of framing ‘culture’ and examining the way in which the 7 dimensions affect behavior and business, we explore the Seven Meta Dilemmas of Leadership and practice reconciliation through case studies.

Through case studies, we will examine multiple ways that leadership is involved in bridging the differences between cultures. While the dimensions give us insight into how cultures are different, this class focuses on the method to resolve issues by integrating how the different viewpoints strengthen and enhance yourself, your performance, your team, and, ultimately, the group/organization.

Registration: Fall FY25

5-Mar

8:45 AM – 4:15 PM

Organizational Culture and Change

Instructor: Richard Forrest

Change should not be brought forward for the sake of just making a change. Organizational Change is better understood from the perspective of recognizing where we are and identifying what we want to do differently or improve. The role of ‘corporate/organizational culture’ in the change process is integral to making change happen. How people react at times of change is strongly tied to organizational culture, which is an often overlooked (or weakly understood) dynamic that is firmly situated in the following:

• Power and control dynamics
• Tasks and relationships
• Vision and Mission behind the change the story
• Acceptance and Rejection forces
• Leadership

In this class, we will look at how values (and associated behaviors), norms, and expectations differ across an organization and what that means when managing at a time of change.

Using the results of our Corporate Culture Profile diagnostic, we will examine the four archetypes of organizational culture to understand how differences in hierarchy, tasks, and relationships impact our behaviors and expectations.

Registration: Fall FY25

9-Apr

8:45 AM – 4:30 PM

Leadership and Coaching

Instructor: Herb Stevenson

High-performing organizations have traditionally used coaching to support key individuals and teams at times of major change. Increasingly, the practice of ‘coaching at work’ has become an effective leadership practice to help others develop and improve how we lead in business. In this class, we will learn essential coaching skills, practice having coaching conversations, and engage in activities to build our leadership coaching skills.

Registration: Fall FY25

30-Apr

8:45 AM – 12 Noon

Leading Meetings and Hybrid Teams

Instructor: Herb Stevenson

In a virtual world, the rules of engagement have changed. It is common to have meetings with offsite attendees in multiple locations and multiple countries. In the past, these meetings occurred as teleconferences, which prevented participants the ability to develop face value. In addition, meetings were often reporting of data instead of engaging all participants. The rise of cost-effective video conferencing has altered this process such that virtual meetings can be as effective as in-person meetings. Moreover, enhancing meeting effectiveness occurs when participants understand the purpose/intent of the meeting and know how to focus their attention on each agenda item.

In this workshop, you apply learning from the Intercultural Conflict Style Assessments. In this way, you deepen the understanding of cross-cultural dynamics that need to be included in your awareness of virtual meetings. You participate in a conversation of how to engage individually and cross-culturally while in a virtual setting. You determine how to focus the meetings by indicating your intent (i.e., meeting-leader-intent) for the agenda items: Decision! Consultation! Operating Execution Update! Informative!

The final focus is on how to maintain face value by reaching out to touch virtually. Acknowledging that the lack of face-to-face communication has affected the quality of relationships, you explore how to maintain face time value virtually.

Registration: Fall FY25

14 or 15-May

8:45 AM – 4:15 PM

Synthesizing Workshops

Instructor: Richard Forrest

Participants attend a three-hour synthesizing workshop from which they present well-defined drafts of their final projects with their peers for purposes of feedback and refinement. Preparation and explanation of this workshop will be discussed in previous classes and communications.

(Participants sign up and attend three hours of time in one of the dates)

Registration: Fall FY25

LP CHANGE MANAGEMENT

SPRING FY24, 3 and 4 -Jun

8:45 AM – 4:30 PM

Certified Leadership Coach Practitioner

Instructor: Richard Forrest

Follow an intensive certified leadership coach program. Earn ICF-approved educational hours and develop your leadership skills to incorporate powerful coaching principles, methods, and competencies at work.

Discover how coaching can be both a powerful new tool to use at work and a potentially life-changing approach to managing problems and positively impacting others in your private life.

*Class space is limited. All students must commit to attending both days of classes and the three workshops.

Register in Workday

LP CUSTOMER SERVICE

SPRING FY24, 12-Feb

8:45 AM – 12 Noon

Becoming Conflict Competent

Instructor: Nathalie Thompson

In this session, learn about sources of conflict and conflict resolution strategies. You will be guided to explore your current and desired ability to respond to conflict and engage in activities to develop your conflict-responding skills and abilities.

21-Feb

8:45 AM – 12 Noon

Raptor Central Experience

Instructor: Leslie Casey

Learn how the three Raptor Central offices support prospective and current students, families, and College visitors. Get a visual walkthrough of each campus location and meet the staff. Foster ways to enhance collaboration across units at MC; discuss how your unit coordinates with Raptor Central at your campus or satellite location; and learn how and when to make referrals.

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5 and 6-Jun

8:45 AM – 12 Noon

Building Your Basic Amharic Language Skills

Instructor: TBA

Gain confidence in using basic Amharic for listening and speaking at MC. This class introduces you to words and expressions that can help guide you to address frequently asked questions, make referrals, and recognize the need for translated materials.

Register in Workday

LP Management Learning

SPRING FY24, 30-Jan

8:45 AM – 12 Noon

Planning and Facilitating Meetings

Instructor: Cynthia D Mauris

Determine when meetings are necessary and how to plan appropriately for them to be successful and effective. Participate in an afternoon meeting to practice meeting management techniques.

Register in Workday