Primary Navigation
Want to create or adapt books like this? Learn more about how Pressbooks supports open publishing practices.
Book Contents Navigation
Welcome and Introduction
Module Outcomes
1.1. Introduction
1.2. Scanning and Skimming (Reading)
1.3. Small Talk
1.4. Identifying Main Ideas
1.5. Review Medical Terminology
1.6. Active Listening and Interviewing Patient
1.7. Completing Forms and Writing Progress Notes
1.8. Time Management (study skills)
1.9. CMA Exam Format (test taking skills)
1.10. Understanding Patterns (critical thinking)
1.11. Patients' Bill of rights (civics)
1.12. Using College Email (Digital literacy skills)
Module 2 Outcomes
2.1. Comparing and Contrasting (Reading)
2.2. Recognizing organizational pattern (Reading)
2.3. Review of Terminology
2.4. Following Instruction - Listening & Speaking
2.5. Writing patient instructions (Writing)
2.6. Active Reading (Study skill)
2.7. Active Recall and Spaced Repetition (Test Taking Skill)
2.8. Prioritization: Critical Thinking
2.9. Accessing public health resources and services (Civics)
2.10. Navigating Electronic Health Records and Digital organization skills
Module 3 Outcomes
3.1. Understanding Instructions (Reading)
3.2. Understanding Cause and Effect (Reading)
3.3. Review Medical Terminology
3.4. Listening for non-verbal cues and Problem solving (speaking)
3.5. Effective note-taking (Writing)
3.6. Collaborative Learning (study skills)
3.7. Focus on keywords and key phrases (Test taking skills)
3.8. Problem Solving and Decision Making (Critical Thinking)
3.9. Health Advocacy and Civic Engagement
3.10. Tele Health and Remote Care Skills (Digital literacy)
Module 4: Outcomes
4.1. Reading for detail
4.2. Interpreting data (Reading)
4.3. Review Terminologies
4.4. Effective Listening Strategies and Role play
4.5. Writing Clinical Summaries
4.6. Reviewing and revising
4.7. Adapting to computer-based testing
4.8. Evaluating and reflecting on performance (Critical Thinking)
4.9. Legal and ethical issues in healthcare (Civics)
4.10. Presentation Using Google Slides (Digital literacy)
Module 5: Outcomes
5.1 Making Inferences (Reading)
5.2. Summarization (Reading)
5.3. Terminology Review
5.4. Listening: Note-taking Skills
5.5. Collaboration and team work
5.6. Composing professional emails and correspondence
5.7. Self-assessment and reflection
5.8. Eliminate wrong answers in multiple choice
5.9. Critical Thinking: Anticipating outcomes
5.10. Cultural Competency and inclusivity
5.11. Internet and online research
Previous/next navigation
Basic Skills for Clinical Medical Assistant Copyright © 2025 by Montgomery College is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.