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Module 4: Outcomes

Module Outcomes

  • Interpret written communication, such as patient charts and healthcare memos, to understand instructions and patient history.
  • Develop the ability to follow spoken instructions during patient interactions and team briefings through listening exercises and audio recordings.
  • Practice clear and empathetic communication techniques for greeting patients, discussing procedures, and collaborating with healthcare team members.
  • Utilize digital tools, such as presentation software (e.g., PowerPoint or Google Slides), to create and present patient education materials effectively.
  • Develop strategies in revising notes and textbook contents to enhance understanding and retention of best practices.
  • Develop techniques for managing time effectively to improve pacing, reinforcing the ability to manage time during real test situations.
  • Reflect on simulated and real-life interactions to develop strategies for enhancing communication and decision-making in future scenarios.
  • Explore and discuss ethical dilemmas in healthcare settings, learning to navigate situations that require balancing patient care with legal obligations.

License

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Basic Skills for Clinical Medical Assistant Copyright © 2025 by Montgomery College is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.